CAM - Collection Issues & Reserves

Real Estate Continuing Education Course

Course Rating:  


4.2 stars

Course Difficulty:  



Every day Owners' Associations are faced with the unenviable task of collecting assessments from owners and members who are unhappy about paying, unwilling to pay, or unable to pay. These three varying forms of disenchantment each calls for a different form of collection practice.

In this course, we will look at legal issues that may impact the association's ability to collect assessments from owners in one, or all, of these categories. The student will want to be aware of these issues as they prepare to assist boards, associations, and individual investor owners in their collection of assessments.


Course Objectives                                                                                                                            


 Owners' Associations are required to establish a policy which details the collection practices that the association will follow and this information must be shared with all property owners and members of the association.

Rules regarding delinquent accounts are set in state law and the association is responsible for clearly identifying how the association will comply with these requirements in their policies. Sometimes, however, issues arise for owners that fall outside the traditional category of 'late payments.' In this course, we will review a couple of the more challenging areas of law and policy regarding these issues.

The course will then discuss association reserves and students are encouraged to view these accounts in light of uncommon issues in order to better protect the overall financial health of any individual association.

Learning Objectives:

This is a comprehensive course. At the conclusion of this course, students will be able to;

  • define limitations the association faces in foreclosing on delinquent owners and members;
  • identify issues surrounding the association placing limits on owners ability to lease their properties;
  • state the rationale of completing a reserve study, and;
  • explain what policies are required when considering association reserves

Course Outline & Schedule

Welcome - Introduction

Learning Objectives, Course Attributes

  1. Issues in Collections                                                              
    1. Legal Requirements             
    2. Bankruptcy 
    3. At Issue: Section 8 
    4. Unit Exam                  
  2. Reserves                                                                                
    1. Capital Reserves –
    2. Reserve Study 
    3. Unit Exam                              

Course Summary 

Final Multiple Choice Exam

The course contains numerous exercises, quizzes, and examinations. Various exercise formats are used allowing students to interact with the course materials.  Students will be expected to complete each required element of the course prior to taking the final exam. The course progress will be available to the student inside the online course which is also where students may post questions for the instructors using the Q&As.  The course is completed with a multiple choice final exam and students will have the opportunity to provide input on tier course experience at the conclusion of the course.

Approved States: CO